Connected Products

Make meaningful connections.

At Open we create connected products by starting with the user’s journey. Using that experience, we identify opportunities to not just make a device ‘smart’, but to create an immersive experience for your customers across your digital touch points.




Helping you create the road map—from high-level to tactical planning—to get your organization from here to there.


Cloud Architecture & Development

We build data processing architectures that ingest, process and store large complex data sets at a low cost. These architectures serve as a great foundation for creating industry leading digital experiences and insights.



When embarking on a connected product project, an organization now needs to consider the security of the data generated by the individual user, not just their company. We’ve got this.



It’s not just about what something looks or feels likes. It’s about genuinely understanding a need—and helping fulfill it.


Data Analytics

Helping you know what you don’t know, by making better sense of the data generated by the product. The data can be analyzed for the individual user, for the manufacturer, and for any group in between.


Managed Services

You’ve created the product and launched it. Now what? Our managed services team can take care of the daily tasks required to maintain and run a connected products infrastructure, so your internal resources can continue to focus on growing your organization.



It lives in your customers’ hands. All day. Every day. The demands of this category are many—requiring special considerations and expertise.


Big Data

Data and insights are tomorrow’s currency. Data scientists and engineers use data sandboxes to develop insights and algorithms that enable end users, transform your business and evolve your next generation of products.



We design Voice UI that is natural for the end users to interact with and can integrate with your existing systems and products.

Think Big. Start Small. Move Fast.

Our competition is moving into this territory and we need to move fast. Where do we start?

The development process for connected product is different. We could sugar coat it, but there is no denying that jumping into the world of digital products results in a shift in the organization. Whether determining if an existing unconnected product can be “connected” or starting from scratch, the strategies and processes it takes to get there are complex. We have been down this road before, helping our clients navigate the unknowns and we happily meet you wherever you are in the process. Our end to end approach means we can jump right and walk alongside, from strategy and validation to implementation and generation 2, 3, and 4, we get it.

How do we minimize potential risks and estimate cost?

One of the exciting things about the current landscape of connected products is the vast amount of choices available to create a product that makes sense for your organization and customer. It is also what makes it so difficult to get a view of the bottom before diving in. We help you sort through what you need, and what you don’t, as well as set clear expectations for development and the years ahead. Our sprint-based approach helps your organization incrementally drive towards the correct value for you. Our customer-centered approach ensures we are all focused on the same outcome. It doesn’t seem as risky if everyone aligns and understands what lies ahead and works together along the way to learn and create. That’s where we can help.

Can we validate and measure our connected product approach before getting too far into the process?

If your competition jumps off a bridge, will you do it too in order to stay relevant? Sometimes, taking on a connected product project can feel like this age-old analogy. You feel like you have to go down this road to keep up, but is it really the best way to accomplish your business’s goals? Any new product idea needs to identify motivation and need of your customer, in which case we offer a proof-of-value engagement, a customer-centered activity to define the opportunity based on user evidence. Just as valuable is building a proof-of-concept to determine if the proposed solution is feasible. The relationship between these two offerings gives you a solid viewpoint of your product roadmap. Our proven processes help your business prove that the proposed solution resonates and has enough muscle to move forward successfully. Less risks. Clearer path forward. These can and should be interchanged and not prescriptive as first and second. The original way this was written is very software/development focused.

Can you work alongside our team to set us on the right path in strategy, experience and technology?

We totally get this. Our goal is to walk along-side your teams, not replace them. Whether you need help with the strategy and initial steps, determining which platform is best or just need an extra set of hands to guide the project, we’re there, working side-by-side to create the best possible outcome for you.

With a rapidly changing landscape, how do we build what our customers want?

We see the landscape of many industries changing. Heck, we have even had a hand in shifting a few. Connected products are at the heart of possibilities for your business. We can help your teams research and innovate on opportunities through qualitative and quantitative insights and ideation sprints. Ideas that stretch your product experience, customer experiences, and even your business model.

Ready to get started?

We can jump in at the beginning, or anywhere along the journey.

Let’s discuss how connected products can have the biggest impact on your business.